Privacy Policy | Maid-inhk

Please note that this statement is subject to change without prior notice and you should check the latest version regularly. The Company is committed to complying with the responsibilities and requirements of the Personal Data (Privacy) Ordinance (the “Ordinance”). All employees must also keep confidential all personal data collected and/or stored and/or used by the Company. Properly keep and comply with the responsibilities and requirements of the regulations.

Purpose and method of collecting personal data

Sign or handle the necessary and/or relevant documents regarding the employment of foreign domestic helpers

Sign the Maid-In HK Employment Agency contract, the applicant's information form, the re-election form and the employment contract

When the contract is terminated
When picking up workers
When contacting the company for inquiries or complaints
When using the company's employment agency services
When using or browsing the company's website
Through the company's participation in various promotion, competition or pumping activities
To help train staff, improve service quality and enquiries, your conversations with our Customer Service staff may be recorded

Type of personal data

Personal data collected by the company includes (but is not limited to) the following:

Information required by the Immigration Department and/or consulate when handling the required documents or personal data when applying for foreign domestic helpers
Information required for verification of your identity, including a copy of the identification document(s) and number(s)
Chinese and English names, ID numbers and date of birth of your family members
Proof of your relationship certificate
Contact phone/email address and other information
Proof of your address, including proof of address and/or copy of the lease
Your income/asset certificate(s) including proof of income, bank statement or passbook, certificate of deposit, bank or financial account information, etc…
You can call our company's hotline and telephone interview for recording.
Your email or letter sent to us.

Retention of personal data

Personal data will be kept until the original purpose of the collection of the above information, or directly related purposes; unless the above personal data may be kept in accordance with any applicable regulations or contract, and

According to the above criteria and the company's internal procedures, personal data will be cleared in the company's electronics, staff and other storage systems after a specific storage period

Security of personal data

The Company believes that it is reasonable for you to contact your employees who provide services to you or who have reasonable needs for other working relationships to be able to obtain your personal data. We have a set of security measures to protect your personal data in order to protect your personal data.

Use of personal data

The Company may use and analyze your information for the purposes of, but not limited to, the following:

Documents or personal data required for foreign domestic helper application, including additional documents required by the Immigration Department/Consulate.
Verify your identity, handle your enquiries and provide you with progress/news information on the services you are looking for.
Providing services to you and handling the services you have used.
Provide assistance to you in your enquiries about services, including investigating and resolving issues affecting service quality.
Issue a bill to you regarding the use of our services.
Respond to your enquiries or complaints about our services.
Keep records for reference.
Promotion on any of our services.
Assist the company in preventing fraud or crime.
Contact you when necessary.
Matters required by law or permitted to be disclosed.

Disclosure and sharing of personal data

The Company will keep all personal data held by us confidential, but may disclose information about you to the following parties:

Law enforcement agencies, government agencies, regulatory agencies, courts, or other institutions required by law.
Overseas supplier.
Bank or credit card company.
Professional consultants (including lawyers and auditors)

Collect personal information online

The company is committed to protecting the information provided by you, and the company has not been able to make full guarantees based on the characteristics of the Internet.

Some of our websites may disclose to the advertisers the comprehensive statistics of website visitors who do not identify themselves. Some websites also collect comprehensive information about visitors, such as the number of visits. Such information may include, but is not limited to, browser type and version, operating system, IP address, and/or domain name.

Unless otherwise stated, we will only collect the records when you visit this website, and will not collect any personal information from you. Cookies (if any) placed on any part of our website will not be used to collect personal data. Cookies are small computer files that can be stored on a web user's computer. They are used to obtain configuration information and analyze the browsing habits of web users. After the user has stored the cookie, browsing the site again does not require re-registration. Websites often use cookies to track the subject matter of users' preferences. You can modify the relevant Internet options or the browsing preferences of your computer system to refuse to store cookies. However, you may not be able to use or activate certain features provided on this website. Our website may block users who do not accept cookies.

In order to provide more information and services to viewers, we will link to other websites ("third parties") who collect personal information of the viewer (such as your name, when the viewer uses their services). Telephones, email addresses), they will abide by their Privacy Policy when collecting personal data, and the company's privacy policy does not restrict these third parties. Our website may block users who do not accept cookies.

Access and correct personal data

According to the regulations, in addition to the exceptions stated therein, each customer has the right to:

Check whether the company holds personal information about itself and obtain a copy of the information
Ask the company to correct the inaccurate personal information about itself
Know the company's policies and practices regarding personal data, and be informed of the individuals held by the company
Nature of data
According to the regulations, the company has the right to charge a reasonable fee for the acceptance of the data review request.
For requests for checking personal data, correcting personal data or inquiring about the nature of the information held by the company, it should be submitted in writing and faxed or mailed to:

Email:admin@maid-inhk.com

Fax: +852 3188-6637

If you have any enquiries about this statement, please feel free to contact our Data Protection Officer at the following address:

Maid-In HK Employment Agency Co

Room 950, 9/F, Eton Tower, 8 Hysan Ave, Causeway Bay, Hong Kong

Personal Data Protection Officer